Detalle de la Oferta

Descripción de la Oferta

Customer Order Specialist

As a Customer Order Specialist you are responsible for managing orders to ensure that the customer receives the ordered goods in the right time and on the right place.

Your role:

- Create, manage and monitor sales orders as well as coordination backorders, ensuring customers needs are met.
- Handle customer inquiries and billing accurately to resolve order issues (returns, credits or debits) to ensure smooth fulfillment
- Regularly monitors order receipts and status, providing transparent and up-to-date sales activity information to support informed decision-making.
- Guides the administrative flow from intake to recognition for all types of sales orders, ensuring smooth processing through SAP and maintaining operational continuity.
- Lead weekly order book review meetings.

You're the right fit if:

- You have 2+ years of experience in areas such as Order Management, Logistics, Process Improvement, Business Administration or equivalent OR no prior experience with Bachelor's Degree.
- High School Diploma, Vocational Education/ Bachelor's Degree in Business Administration, Supply Chain, Operations or equivalent.
- Your technical skills include knowledge in Excel and SAP.
- Bilingual ability to read, write, and speak English.
- You're a professional with a customer-focused and solution oriented mindset with strong communication and interpersonal skills.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company's facilities.
Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is an in-office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose.
- Learn more about our culture.