Descripción de la Oferta

Description: As Customer Support Representative, you will support Shared Services globally with processes and procedures, which may include data entry, coordinating 3rd party requests, electronic document archiving and processing customer requests.

Job Duties/Responsibilities may include, but are not limited to:

* Enter and audit data in software systems

* File a variety of documents based on type, date, supplier or carrier code, or other appropriate identifiers

* Handle personal and confidential information on a regular basis

* Coordinate with 3rd party suppliers, both internal and external, the distribution of documents or materials

* Develop and update process documentation

* Prepare, scan, index, verify and archive materials according to documented procedures

* Provide customer support via phone

* Train others as needed

* Organize and administer workflow

Required Qualifications:

* Must have an English level of advanced (test will be applied)

* Must be legally authorized to work in Panama (active work permit)

* Basic work sills and familiarity with on office environment

* Minimum of high school degree or equivalent work experience

* Knowledge of MS Office applications.

* Willingness to learn new technologies

* Strong analytical skills

* Problem solving capabilities

* Must pass data entry testing

* Strong written and oral communication skills

Desired Qualifications:

* Knowledge of Caterpillar systems.

* Several months of job-related experience

Experiencia Requerida

Educación Secundaria

Lenguajes