Descripción de la Oferta

Major Function:
Project Managers at Via are directly responsible for the coordination of translations, graphics, engineering and publishing tasks required to produce multilingual documentation, web sites and software packages for our customers. Project managers schedule and manage multiple projects simultaneously for a set of client accounts. Duties include coordinating with translators, editors, and desktop publishers; copyediting, formatting documents, ensuring compliance with our translation quality control procedures, and meeting deadlines.

Specific Responsibilities:
• Manage client projects to ensure client satisfaction and on-time delivery
• Attend team meetings to analyze past projects for lessons learned
o Obtain project specifics from client, ensuring schedule, cost and quality objectives; work with sales team to ensure clarity of project and client expectations
o Coordinate the translation, graphics, engineering and publishing processes required to produce multilingual documentation, web sites and software packages
o Coordinate internal and external resources (translators, editors, desk-top publishers, software engineers, QA and software testers) within budget and turnaround time constraints, including some delegation of work.
o Track assignment and progress of action items, proactively identify issues/potential issues, and take action to prevent time delays or increased costs
o Update client/supervisor/upper management regularly on project progress and any changes in scope, timeline, or cost, as needed, and if necessary follow proper guidelines for processing Change Orders with customers
o Check quality of deliverables to standard as required and format documents in certain software programs (MS Word, Excel, PowerPoint, Visio)
o Ensure the timely and appropriate distribution of accurate project information
o Deliver final project to client in established format and within established timeframe
• Ensure compliance with strict translation quality control procedures
• Follow up with client post-project to determine client’s level of satisfaction and future needs
• Maintain records of expenses and approve payment for suppliers. Review and approve supplier invoices
• Track milestones and/or percent complete and inform accounting as these levels are attained so client invoices can be sent in a timely manner


Required Qualifications:
• Advanced PC/Mac computer skills, including MS Office
• Key competencies: Communication skills, Learning Agility, Organization & Planning, Quality and Quantity Output, Customer Orientation, Team Player
o Experience working with subcontractors and sales people
o Good sense of humor and 'can do attitude'
o Energetic self-starter with initiative and creative approach to problem solving
o Excellent verbal and written communication skills

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