Detalle de la Oferta

Descripción de la Oferta

Job Description:

- English Intermediate or advance
- Hands on experience in installing, troubleshooting, fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
- Basic knowledge of enterprise LAN and WAN setups and concepts.
- Ability to perform smart hand activity under instruction-based activities at sites.
- Skilled in desk side support and PC break/fix including basic administration of Windows O/S.

- Experience with Anti-spyware and Anti-virus software.
- Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors,keyboards, mice, printers, fax machines, scanners, Routers, wireless routers, switches, firewalls,racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
- Good written and oral communications skills with clients and management as well as people skills.
- Ability to work with deadlines and complete tasks on-time.
- Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.),
- Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business,OneDrive.

Non-Technical

English Intermediate
Good Customer management skill.
Good in oral and written communication.

Lenguage:
English (Obligatorio)

Experiencia Requerida

Educación Superior

Lenguajes