Área de la Empresa | Logistica Distribucion |
Cargo Solicitado | Ingeniero en Sistemas |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De tres a cinco años |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Panamá |
Departamento | Panama |
CANDIDATE PROFILE
• Professional Background
o Education: bachelor in IT, preferably infrastructure (or equivalent experience)
• Technical Skills
o Knowledge on CCNA, ITIL, MCP (
o Thorough knowledge of data networks and windows client support is a must.
o Understanding and affinity with popular Microsoft products.
ROLES AND RESPONSABILITIES
• Call registration and solve 1st line incidents related to End User Equipment components to support customers.
• Call registration and follow-up of 1st line incidents relating to infrastructure.
• Register, follow up and documentation of problems and needs of customers and end users.
• Asset registration of End User Equipment components.
• Reporting and escalation of more complex problems to other teams.
• Optimizing and bringing up to date the End User Equipment, its OS system and its software.
• Diagnosis of assigned incidents during assigned hours.
Ingeniero en Sistemas Requerido |
Informática | Sistemas (Opcional) |
Egresado | Pénsum Cerrado |
Informática | Sistemas (Opcional) |
Universidad Completa | Graduado |
Inglés Requerido |
Avanzado |
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