Descripción de la Oferta

Agente de Cobros - Compañia de Logistica

Expert Global Solutions (EGS) is a global customer service organization, serving the world’s leading companies and best-known brands. With more than 40,000 employees in locations around the world, our people deliver extraordinary service – via phone, email and chat, every day. Embracing a diverse workforce with a shared commitment to deliver outstanding customer service, EGS offers significant opportunity to build a rewarding career, in a dynamic and customer-oriented environment.

Principal Responsibilities
- Communicate with debtors by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts.
- Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
- Demonstrate effective skip tracking techniques by locating debtor contact information.
- Counsel delinquent account debtors to assist in finding funds to meet debt obligations.

Qualifications

- High School Diploma or equivalent relevant work experience desired.
- Previous collections experience preferred.
- Basic computer skills.
- Ability to maintain the highest level of confidentiality.
- Full-time
- High School Diploma/GED/CXC

Experiencia Requerida

Educación Secundaria

Lenguajes