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Alorica

Customer Service - PrePaid Phone Cards

Alorica

  •  Expira 20/08/2016
  •  Ciudad Panamá, Panamá
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Detalle de la Oferta

Área de la Empresa Call Center
Cargo Solicitado Agente de Servicio
Puestos Vacantes 1
Tipo de Contratación Tiempo completo
Nivel de Experiencia De uno a tres años
Salario máximo (USD)
Salario minimo (USD)
Vehículo Indiferente
País Panamá
Departamento Panama

Descripción de la Oferta

We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity.

What we provide:
Our ideal candidate:
Comprehensive customer service training
Great attitude
1 on 1 mentorship
Team – oriented
Career growth
Great student mentality
Competitive Compensation (base + bonus)
Outgoing and personable
Benefits
Customer service oriented

Responsibilities
- Listens and responds appropriately in all customer interactions.
- Manage customer relationships; performing the full range of customer service functions.
- Uses common courtesy and discretion to achieve customer loyalty.
- Troubleshoot and communicate technical answers clearly and concisely.
- Deliver value to the company through customer conversion, retention and cross sell.

Qualifications
- Intermediate English communications skills a must
- Ability to multi-task and use online resources
- Strong problem solving and decision making skills
- Comfortable in a fast-paced, dynamic environment

EGS is an Equal Opportunity Employer

Experiencia Requerida

Agente de Servicio
(Opcional)
Ejecutiv@ de Servicio al Cliente
(Opcional)

Educación Secundaria

Completa
(Opcional)

Lenguajes

Inglés
Requerido
Avanzado
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