Descripción de la Oferta

We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity.

What we provide:
Our ideal candidate:
Comprehensive customer service training
Great attitude
1 on 1 mentorship
Team –oriented
Career growth
Great student mentality
Competitive Compensation (base + bonus)
Outgoing and personable
Benefits
Customer service oriented

Responsibilities:
- Listens and respond appropriately in all customer interactions
- Manage customer relationships by performing the full range of customer service functions
- Uses common courtesy and discretion to achieve customer loyalty
- Troubleshoot and communicate technical answers clearly and concisely
- Takes accountability for and resolves all customer issues and follow up when appropriate
- Deliver value to the company through customer conversion, retention and cross sell

Qualifications:
- High School Diploma
- Intermediate English communications skills
Passionate about technology
- Previous Customer Service Experience (desired)
- Ability to multi-task and use online resources
- Strong problem solving and decision making skills
- Comfortable in a fast-paced, dynamic environment

*Work/Production Schedule: 4:30pm to 12:30am (midnight) 6 days per week*
*Training Schedule: 3:00pm to 10:30pm*

EGS is an Equal Opportunity Employer

Experiencia Requerida

Educación Secundaria

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