Descripción de la Oferta

We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity


What we provide:
Our ideal candidate:
- Comprehensive customer service training
- Great attitude
- 1 on 1 mentorship
- Team – oriented
- Career growth
- Great student mentality
- Competitive Compensation (base + bonus)
- Outgoing and personable
- Benefits
- Customer service oriented

Responsibilities:
- Listens and respond appropriately in all customer interactions
- Manage customer relationships by performing the full range of customer service functions
- Uses common courtesy and discretion to achieve customer loyalty
- Troubleshoot and communicate technical answers clearly and concisely
- Takes accountability for and resolves all customer issues and follow up when appropriate
- Deliver value to the company through customer conversion, retention and cross sell

Qualifications:
- High School Diploma and/or Highest Level of Education Certification/Diploma
- Advanced English communications skills
- Passionate about technology
- Previous Customer Service Experience (desired)
- Ability to multi-task and use online resources
- Strong problem solving and decision making skills
- Comfortable in a fast-paced, dynamic environment

EGS is an Equal Opportunity Employer !

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes