Descripción de la Oferta

We are seeking highly motivated individuals with excellent computer skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity.

Responsibilities:
•Write and respond appropriately in all customer interactions.
•Manage customer relationships by performing the full range of tech support functions
•Uses common courtesy and discretion to achieve service plan
•Communicate and overcome payments agreements
•Takes accountability for and resolves all payments issues and follow up when appropriate

Qualifications:
Responsibilities:
•Write and respond appropriately in all customer interactions.•Manage customer relationships by performing the full range of tech support functions•Uses common courtesy and discretion to achieve service plan•Communicate and overcome payments agreements•Takes accountability for and resolves all payments issues and follow up when appropriate

Qualifications:
•Excellent English communications skills (is a must)
•Experience in troubleshooting or any type of tech support services
•Ability to guide others
•Previous Tech support Experience (Preferable, not a must)
•Ability to multi-task and use online resources
•Strong problem solving and decision making skills

EGS is an Equal Opportunity Employer

Experiencia Requerida

Educación Secundaria