Descripción de la Oferta

We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity

What we provide:
Comprehensive customer service training
1 on 1 mentorship
Career growth
Competitive Compensation (base + bonus)
Benefits

Our ideal candidate:
Great attitude
Team – oriented
Great student mentality
Outgoing and personable
Customer service oriented

Responsibilities:
Listens and responds appropriately in all customer interactions.
Manage customer relationships; performing the full range of customer service functions.
Uses common courtesy and discretion to achieve customer loyalty.
Troubleshoot and communicate technical answers clearly and concisely.
Takes accountability for and resolves all customer issues and follows up when appropriate.
Deliver value to the company through customer conversion, retention and cross sell.

Qualifications:
Advanced English communications skills a must
Passionate about technology
Previous Customer Service Experience (desired)
Ability to multi-task and use on line resources
Strong problem solving and decision making skills
Comfortable in a fast-paced, dynamic environment

EGS is an Equal Opportunity Employer

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