Descripción de la Oferta

Expert Global Solutions (EGS) is a global customer service organization, serving the world’s leading companies and best-known brands. With more than 40,000 employees in locations around the world, our people deliver extraordinary service – via phone, email and chat, every day. Embracing a diverse workforce with a shared commitment to deliver outstanding customer service, EGS offers significant opportunity to build a rewarding career, in a dynamic and customer oriented environment.
Summary:
Responsible for providing assistance in executing the daily administrative and clerical operations for the site Recruiting Department.
Essential duties & responsibilities:
- Collaborate with the site Recruiting Department and the Global Recruitment team in order to create position requisitions in the applicant tracking system and post job openings internally and/or externally to career boards within established guidelines and as directed by the Recruiter.
- Provide information about the company and career opportunities to outside agencies and potential applicants within established guidelines as directed by the Recruiter.
- Conduct preliminary screening of candidates utilizing established templates to gather basic information such as availability and salary requirements.
- Schedule interviews, make confirmation calls/emails, answer applicant inquiries and track and document responses.
- Responsible for verifying eligibility responses in the background investigation system and maintaining required trackers.
- Communicate with new hires in the on-boarding process and assist them with completing new hire paperwork; forward paperwork to Payroll for processing.
- Maintain new hire rosters, and package interview notes and other recruiting documents for filing.
- Disposition candidates in the applicant tracking system as advised by the Recruiter and complete and distribute rejection letters to candidates as directed by the Recruiter.
- Complete progression and attrition reports as requested by the Recruiting team.
- Aid in the completion of applicant tracking for Affirmative Action compliance as necessary.
- Maintain manager and employee confidence and protect reputations by keeping information confidential.
- Follow up in a timely manner to ensure customer satisfaction.
- Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
- Perform other duties as assigned by management.
Education:
- High School Diploma or General Education Development (GED) certificate or equivalent in relevant work experience desired.
Experience:
- Human Resource or Recruiting experience preferred.
- Must be bilingual in English and Spanish, both oral and written language skills.
Knowledge, Skills, Abilities & Other Characteristics:
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to maintain the highest level of confidentiality.
- Proficient personal computer skills including Microsoft Office.
- Excellent interpersonal, written, and oral communication skills.
- Ability to work in a team fostered environment.
- Ability to work in a multi-tasked environment.
- Ability to prioritize and organize work.
- Ability to adapt to a flexible schedule.
Work Environment
- Office environment.
- Ability to lift and/or move 20 pounds with or without accommodation

EGS is an Equal Opportunity Employer

Experiencia Requerida

Educación Secundaria

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