Área de la Empresa | Call Center |
Cargo Solicitado | Agente de Servicio |
Puestos Vacantes | 20 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | Sin experiencia |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Panamá |
Departamento | Panama |
We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity.
What we provide:
•Comprehensive customer service training
•1 on 1 mentorship
•Career growth
•Competitive Compensation (base + bonus)
•Benefits
Our ideal candidate:
•Great attitude
•Team –oriented
•Great student mentality
•Outgoing and personable
•Customer service oriented
Responsibilities:
•Listens and respond appropriately in all customer interactions
•Manage customer relationships by performing the full range of customer service functions
•Uses common courtesy and discretion to achieve customer loyalty
•Troubleshoot and communicate technical answers clearly and concisely
•Takes accountability for and resolves all customer issues and follow up when appropriate
•Deliver value to the company through customer conversion, retention and cross sell
Qualifications:
•High School Diploma
•Advanced English communications skills
•Passionate about technology
•Previous Customer Service Experience (desired)
•Ability to multi-task and use online resources
•Strong problem solving and decision making skills
•Comfortable in a fast-paced, dynamic environment
*Work/Production Schedule: 10:30 a.mm to 6:00 p.m.
6 days per week including Weekends and Holidays
*Training Schedule: 7:00 a.m. to 3:30 p.m.
*EGS is an Equal Opportunity Employer*
Completa Requerido |
Inglés Requerido |
Avanzado |
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