Área de la Empresa | Call Center |
Cargo Solicitado | Ejecutiv@ de Call Center |
Puestos Vacantes | 10 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | Sin experiencia |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Panamá |
Departamento | Panama |
We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity.
What we provide:
• Comprehensive customer service training
• 1 on 1 mentorship
• Career growth
• Competitive Compensation (base + bonus)
• Benefits
Our ideal candidate:
• Great attitude
• Team –oriented
• Great student mentality
• Outgoing and personable
• Customer service oriented
Responsibilities:
• Listens and respond appropriately in all customer interactions
• Manage customer relationships by performing the full range of customer service functions
• Uses common courtesy and discretion to achieve customer loyalty
• Troubleshoot and communicate technical answers clearly and concisely
• Takes accountability for and resolves all customer issues and follow up when appropriate
• Deliver value to the company through customer conversion, retention and cross sell
Qualifications:
• High School Diploma
• Advanced English communications skills
• Passionate about technology
• Previous Customer Service Experience (desired)
• Ability to multi-task and use online resources
• Strong problem solving and decision making skills
• Comfortable in a fast-paced, dynamic environment
*Work/Production Schedule: 4:30pm to 12:00am (midnight) 6 days per week including Weekends and Holidays*
*Training Schedule: 3:30pm to 10:00pm*
*EGS is an Equal Opportunity Employer*
Inglés Requerido |
Avanzado |
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