Área de la Empresa | Call Center |
Cargo Solicitado | Soporte Técnico |
Puestos Vacantes | 2 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De uno a tres años |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | Panamá |
Departamento | Panama |
Radius Panama is looking for 2 IT Specialists!
DAY SHIFT IT SPECIALIST
GRAVEYARD SHIFT IT SPECIALIST
I. Required Knowledge, Skills, and Abilities
1. Organized, detailed oriented, proactive with strong analytical and problem-solving and skills
2. Strong computer skills in MS Office
3. Possess the ability to follow instructions and established guidelines to perform job functions.
4. Possess knowledge of commonly used concepts, practices, and procedures within the IT field
5. Ability to learn quickly, work independently and easily adapt to changes
6. Ability to work under pressure and to complete assigned tasks in a timely manner
7. Effective verbal and written English and Spanish communication skills, as position requires communication with all levels of our business (Agents, client, management, etc.)
8. Ability to recognize, research, isolate, and resolve day-to-day issues.
9. Ability to effectively prioritize and manage multiple concurrent projects.
10. Excellent documentation skills.
11. Able to work flexible hours and available for emergency after-hours call in.
Desired Experience & Skills (not required)
1. 1-3 years of hands on IT experience, preferred
2. Knowledge of Microsoft Server in a domain environment, preferred
3. Knowledge of Cisco and Avaya equipment, preferred
4. Knowledge of Citrix environment preferred
5. Adept at using computer office productivity software and various Windows operating systems, preferred
6. Demonstrate competency of site hardware, software, systems, and all supported devices through the ability to distinguish between application, operating system, network, and hardware issues, preferred
7. Must have ability to relay moderately complicated technical information to a non-technical individual and the ability to interact effectively with end users, preferred.
Please send resumes to Marcio.Engelberg@issimail.com or MaryAnn.Angulo@issimail.com
Cualquier Cargo (Opcional) |
Sistemas de Información (Opcional) |
Universidad Completa | Graduado |
Inglés Requerido |
Avanzado |
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