Descripción de la Oferta

We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity.

What we provide: Comprehensive customer service training, 1 on 1 mentorship, Career growth, Competitive Compensation (base + bonus), Benefits.

Our ideal candidate: Great attitude, Team –oriented, Great student mentality, Outgoing and personable, Customer service oriented.

Responsibilities:

•Listens and responds appropriately in all customer interactions.

•Manage customer relationships by performing the full range of customer service functions.

•Uses common courtesy and discretion to achieve customer loyalty.

•Takes accountability for and resolves all customer issues and follows up when appropriate.

•Deliver value to the company through customer conversion, retention and cross sell.

Qualifications:

•Intermediate to advanced English communications skills is a must.

•Previous Customer Service Experience (desired).

•Ability to multi-task and use on line resources.

•Strong problem solving and decision making skills.

•Comfortable in a fast-paced, dynamic environment.

EGS is an Equal Opportunity Employer!

Experiencia Requerida

Educación Secundaria

Lenguajes